Business Analyst

Permanent
|
5 - 8Yrs
location
Chennai

Description

  • 5+ years’ experience as a Business Analyst in AI-driven products, preferably in a SaaS environment. 
  • Familiarity with AI-driven products and model evaluation
  • Ability to write clear PRDs, user stories, and acceptance criteria
  • Strong communication skills for working independently. 
  • Strong judgment in determining when to escalate issues or involve the Product Manager. 
  • Software Proficiency: Ability to quickly learn new software applications and functionalities. 
  • Microsoft Suite Proficiency: Proficient in Microsoft Outlook, Windows, Word, Excel, and PowerPoint. 
  • Experience with Data Analysis (sample size, false positives/false negatives, accuracy, anecdotal evidence, standard deviation etc.) , ML and LLMs, and familiarity with cloud AWS. 
  • Experience with Jira, Confluence, and Agile workflows

Requirement

  • Translate high level product requirements into Product Requirements Documents, user stories, and Jira tickets
  • Maintain and update documentation as features evolve. 
  • Collaborate with the offshore AI development team to clarify requirements and track progress. 
  • Document AI model behavior, edge cases, and feedback loops
  • Organize customer-facing documentation and release notes
  • Proactively identify issues, assess their impact, and escalate to the Product Manager when necessary. 
  • Ensure that delivered features align with documented requirements and acceptance criteria. 

PERSONAL INFORMATION

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