5+ years’ experience as a Business Analyst in AI-driven products, preferably in a SaaS environment.
Familiarity with AI-driven products and model evaluation.
Ability to write clear PRDs, user stories, and acceptance criteria.
Strong communication skills for working independently.
Strong judgment in determining when to escalate issues or involve the Product Manager.
Software Proficiency: Ability to quickly learn new software applications and functionalities.
Microsoft Suite Proficiency: Proficient in Microsoft Outlook, Windows, Word, Excel, and PowerPoint.
Experience with Data Analysis (sample size, false positives/false negatives, accuracy, anecdotal evidence, standard deviation etc.) , ML and LLMs, and familiarity with cloud AWS.
Experience with Jira, Confluence, and Agile workflows.
Requirement
Translate high level product requirements into Product Requirements Documents, user stories, and Jira tickets.
Maintain and update documentation as features evolve.
Collaborate with the offshore AI development team to clarify requirements and track progress.
Document AI model behavior, edge cases, and feedback loops.
Organize customer-facing documentation and release notes.
Proactively identify issues, assess their impact, and escalate to the Product Manager when necessary.
Ensure that delivered features align with documented requirements and acceptance criteria.